Accessibility: Our Policy Statement

​​

The Munroe Inn Bed and Breakfast, located in Auburn, ME, warmly welcomes all guests. However, due to the historic significance of our 1899 Queen Ann Inn, it is not wheelchair accessible. Removal of necessary physical barriers for complete accessibility is not readily achievable as such removal would threaten or destroy the historic significance of the property. However, our efforts are ongoing.

​

The physical barriers include the following:​

• Access to the Inn through the Lobby requires taking at least six steps.

• We do not have an elevator or lift chair.

• All Suites are on the 2nd Floor.

• The access to Inn's Suites is through the stairwell from the Lobby to the second Floor.

• The Inn's architectural details include narrow landings, hallways, and doorways that will not fit in a wheelchair or scooter.

​

Accessible Accommodations:

So all guests can enjoy The Munroe Inn B&B, reasonable steps have been taken to remove barriers where possible at our property. Below is a list of amenities or restrictions for those with limited mobility.

​

Access to Common Space:

• The Lobby and Breakfast Room are wheelchair accessible from the street to the Lobby through the back porch area via the modular stair ramp insert that we will lay out on request with advance notice.

• Accessible public parking space located directly in front of our handicap-friendly back porch area

• We have one designated private parking space next to the Inn for each set of guests marked as “Parking for Inn’s Guests.”

• Fire Alarms with strobe lights, made explicitly for deaf people, are located throughout the Inn.

• Our Lobby’s public bathrooms have handrails for safety.

• We assist with luggage anytime and every guest, upon check-in or check-out.

• With a night before notice, we can accommodate most dietary restrictions requests, including vegetarian or vegan, gluten-free or dairy-free, low or high carb, or low-fat.

 

Guest Suits Accommodations:

• All four Suites are suitable for individuals with limited disabilities but are not ADA-compliant.

• All four Suites have standard-high beds, but we offer step stools upon request. We also offer backrest pillows in every Suite.

• Maria, Horace, and Noble Suites have tub showers suitable for people with limited disabilities, but the setting is not ADA-compliant.

• Every bathroom has grab-assist bars installed in the tub-shower area. We offer non-slip mats in each bathtub.

• Florence Suite's bathroom offers a clawfoot step-in tub shower with a grab bar. We offer a non-slip mat in the tub. We do not recommend this Suite for individuals with limited mobility.

• Visual fire alarms in all hallways and lobby areas.

• The automated sprinkler system is installed throughout the entire property. 

​

Our goal is to ensure that anyone who wishes to visit The Munroe Inn can do so safely, regardless of their disabilities. Among the ways we strive to comply with the ADA:

• It is our standard operating procedure that individuals with disabilities be able to make reservations for accommodation during the same hours and in the same manner as individuals who do not have disabilities.

• We have identified and described the amenities of our Inn and Guest Suites advertisement in detail to allow individuals with disabilities to determine whether our Inn meets their vision and requirements.

• We guarantee all reservations are equal to those of the reserving guests. We make our services and amenities available to all bookings made through third-party reservation platforms and make reasonable efforts to provide guests with these third-party reservations with information concerning the Inn's features and rooms and its ADA accessibilities.

• Guests with legitimate service animals, as defined in the ADA, will be provided access to all areas of the property afforded to those without service animals. See Service Animal Policy details here. 

 

If you have special accommodation needs or inquiries, please call us at (917) 346-0777 to help you select a Suite and ensure a safe and enjoyable stay for you or/or your family members.

​

Website Accessibility:

We are committed to facilitating the accessibility and usability of this website for all people with disabilities. We will continue implementing the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA) or other standards as required by the Americans with Disabilities Act (ADA). Periodically, our website will be tested with assistive technology. Please be aware that our efforts are ongoing. You may email us at reservations@themunroeinn.com or call us at (917) 346-0777 with questions or concerns regarding ADA accessibility issues, including issues accessing the website.